Free delivery over £50 - Order by 12 noon for same day despatch
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Delivery

Delivery Rates

  • First Class : £3.50
  • Next Day Delivery (Order By Noon) : £6.95

Delivery Information

  • We currently deliver to any mainland UK address. Any deliveries outside these areas will be down to management’s discretion, so please contact us for details.
  • You will receive your goods the next working day when placing your order before 12pm Monday to Friday. Orders received at weekends and bank holidays will be processed the following working day.
  • Delivery Services - Should you require your delivery to be made within a specific time period, please contact us and we will do our best to help. Please note that at certain times of the year prices for specific delivery times can vary. We will advise you of any extra charges by phone or email.
  • To avoid problems or delays with delivery, please ensure that you have included the full address details, including accurate postcode of the intended recipient and telephone number, together with your daytime contact telephone number or e-mail address so that we can notify you in the event that any delivery problems are encountered.
  • In the case of delivery to certain locations, where a third party is involved, such as offices, hospitals, hotels and other business locations, the signature of any person authorised to accept delivery on behalf of the organisation shall be accepted as proof of delivery to your chosen recipient.
  • Please be aware that we will deliver the goods to the address provided in good faith and we cannot accept responsibility if the intended recipient is no longer at that address and the receiver refuses or fails to return the items(s).
  • Please note that where we are unable to find someone to accept delivery, or unable to leave the delivery in a secure location, we will leave a card at the address for the recipient to make contact and re-arrange delivery. If the recipient fails to make contact in good time we reserve the right to charge for re-delivery to that or an alternative address.
  • Before placing your order, please review delivery cut-off times & prices.
  • We shall not be liable for any failure to perform in our obligations where such failure is as a result of Acts of God (including fire, flood, earthquake, storm, hurricane or other natural disaster), war, invasion, act of foreign enemies, hostilities (whether war is declared or not), civil war, rebellion, revolution, insurrection, military or usurped power or confiscation, terrorist activities, nationalisation, government sanction, blockage, embargo, labour dispute, strike, lockout or interruption or failure of electricity or telephone service.

Returns

You can return unwanted goods within 28 days for a full refund. Items must be in original packaging, unused and in the same condition as when they were purchased. Please note we will not accept returns on pierced jewellery, unwrapped toiletries, edibles, fireworks, wigs, masks and seasonal goods unless faulty. Your statutory rights are not affected.



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A Little About Us

Discover some of the world's most inventive gifts, greetings cards, gadgets, balloons and fireworks at Frog Orange in Oxford. We seek out the very best quality products from around the world, so that you don't have to. The Jericho store stocks a fantastic range of fancy dress and accessories, and is Oxford's leading partyware store. Our stock is always changing - come and see us today!

Contact us today on 01865 311 266





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